Terms & Conditions

These Terms govern your access and use of our website www.thesilklotus.com and your purchase of our products. By using our site, you agree to be bound by them.

1. General

  • “We,” “our,” and “us” refer to Silk Lotus.

  • We reserve the right to update these Terms at any time without notice.

2. Products & Pricing

  • We strive to display product details, sizing, and colors accurately. However, variations may occur due to device displays or handcrafted nature of items.

  • Prices are subject to change without notice, but orders already placed remain unaffected.

3. Orders & Payments

  • Placing an order constitutes an offer to purchase.

  • All payments are processed securely via trusted third-party payment gateways. We do not store payment details.

  • We reserve the right to cancel orders in cases of error, suspected fraud, or unavailability of materials.

4. Shipping & Delivery

  • Shipping timelines are estimates. Delays may occur due to logistics or factors beyond our control.

  • We are not liable for delays caused by courier companies or unforeseen circumstances.

5. Returns & Refunds

  • Governed by our Shipping, Returns & Refund Policy.

6. Intellectual Property

  • All designs, photographs, content, and branding are the exclusive property of Silk Lotus. Unauthorized use, reproduction, or redistribution is strictly prohibited.

7. Limitation of Liability

  • To the maximum extent permitted by law, Silk Lotus is not liable for indirect, incidental, or consequential damages from the use of our website or products.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

9. Contact

For questions regarding these Terms, contact us at support@thesilklotus.com.